Privacy Policy

Last updated: June 16, 2026

1. Information We Collect

Account information: When you create an account, we collect your name, email address, company name, phone number, and logo.

Project data: Information you enter about your construction projects, including addresses, budgets, schedules, contracts, photos, documents, and communications.

Payment information: Credit card details are processed and stored securely by Stripe, our payment processor. We do not store full card numbers on our servers.

Usage data: We collect information about how you use the Service, including pages visited, features used, and device information, to improve the product.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process payments and manage your subscription
  • Send transactional emails (contract notifications, draw approvals, etc.)
  • Provide customer support
  • Send product updates and announcements (you can opt out)
  • Detect and prevent fraud or abuse

3. Data Ownership & Security

You own your data. All project data, documents, photos, and content you create belongs to you. We act as a data processor on your behalf.

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. Your data is stored in secure cloud infrastructure with automated backups.

4. Data Sharing

We do not sell your personal information or project data. We share data only with:

  • Service providers: Stripe (payments), cloud hosting (infrastructure), email delivery services — all bound by data processing agreements
  • Your team and clients: As directed by you through the platform (e.g., sharing project portals with homeowners)
  • Legal requirements: If required by law, court order, or to protect our rights

5. Data Retention

We retain your data for as long as your account is active. After account cancellation, data is retained for 30 days (to allow reactivation), then permanently deleted. You may request immediate deletion by contacting support.

6. Your Rights

You have the right to:

  • Access and export your data at any time
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request information about how your data is processed

7. Cookies & Analytics

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand usage patterns and improve the Service. You can control cookie preferences through your browser settings.

8. Children's Privacy

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email at least 14 days before they take effect.

10. Contact

For privacy-related questions or to exercise your rights, contact us at hello@foundationchm.com.